The primary focus of restaurants, hotels, clubs, pubs and bars is to build rapport with customers, in order to create repeat and regular customers. Since the turn of the century (wow that sounds like a long time ago) the focus of this rapport, this relationship building, has shifted. Front of house and face to face [...]
As a restaurant or other small business owner, it is probable that you don’t know much about marketing. If that is the case, what are your options? You could rely on a sales rep who wants to sell you some advertising space. They usually make unsubstantiated promises, they don’t know your business, they don’t know [...]
The layout of the restaurant is one of the most important aspects of this industry. This will determine the atmosphere and your restaurant’s character. The challenge is even greater if you are just a beginning restaurateur and you are working from scratch. So, to guide you with what you can do with your restaurant, here [...]
Great food, great venue and great customer service. When all these 3 elements come together, you are truly providing great value for money. The rest is down to your restaurant marketing. Getting your customer service right can help overcome some shortcomings in the other areas. Your food will taste better with excellent customer service levels [...]
There are far more than 10 reasons for a startup restaurant’s failure. However, let’s focus on the 10 most common mistakes a startup restaurant makes: 1. “Failing to plan is planning to fail.” Steven Covey further states in his bestselling book, The 7 Secrets of Highly Successful People, “if you don’t know where you are [...]
Managing inventory in a restaurant can be a daunting task. If you are managing inventory manually, you could end up spending hours each month just counting condiments. However, with today’s modern Restaurant POS Systems, you can reduce the time you spend managing your restaurant inventory significantly. With today’s restaurant POS systems, the hardest part of [...]
The process of opening a restaurant from start to finish can be, and should be, an arduous one. It requires a tremendous amount of research and determination, and it can easily get overwhelming. Often clients ask, “What should I be doing?” It’s the right question, but not easily answered. Why? There is a whole array [...]
One of the first tips I found for creating a climate of success in a startup restaurant; the Mission Statement is the first thing that the new employee should see in the “employee hand book”. It is a statement of what the company believes its purpose to be. There must be no ambiguity to a [...]
1. It’s a given that your furniture needs to mesh well with your restaurants theme and dcor. This is crucial to the overall environment of your restaurant or bar because you want to give your customers a good impression. No restaurant owner wants their furniture to clash with the walls or artwork in their establishment, [...]
Benefits Of Having Restaurant Business For excellent and very high results from opening a restaurant business there is a lot of hard work and planning required. Everything needs to be perfectly implemented for gaining high profits. A restaurant business is a safe business with no or little risk. You get what you have invested in [...]
